DA Brockwell Legal Policies

Returns Policy

PLEASE NOTE OUR EXCHANGE OF GOODS POLICY

We would like to bring to your attention our policy regarding the exchange of goods that have been incorrectly ordered. There is a restocking charge of 20% on items to be exchanged and will incur a further delivery charge. Items can only be exchanged if they are undamaged and packaging unopened. Delivery will be to the nearest hard standing area only unless otherwise arranged.

Privacy Policy

We are committed to protecting your privacy and this statement summarises what personal details we may collect from you before, during or after you use our Site and what we will do with them. Any changes to our privacy policy will be posted on this page.

When you email us, or use a contact form (if active) within this site: We will use your email address for the purposes of administering your query and responding to you. We will not publish your email address on our Site. Unless you give your explicit permission we will not use your name and email address to send you, nor allow any associated companies to send you, any unwanted marketing information.

Cookies

By using our website you consent to us using cookies to improve your user experience. We may use “cookies” to help us recognise you on any return visits you make to our Site and to make any form filling procedures easier for you. Cookies are small pieces of information which will be stored by your browser on your computer’s hard drive. The cookies used by us will not give us any personal details about you. If you do not wish cookies to be stored on your browser follow these instructions:

Internet Explorer: Open the Tools menu and click Internet Options. Choose the Privacy tab and move the slider to high level of privacy. Click on the Default button if you do not see the slider.

Other browsers: Please refer to the relevant help menu, looking under cookies, privacy or security.

We use a Google Analytics tracking code to monitor our website usage. This provides no personal information about you and is purely used to help us monitor website usage (number of visitors, pages viewed, etc) in order to improve it’s performance.

Find out more about opting out of Google Analytics